borderless printing problems

image is printed at an angle

if your printout looks like this

do this

  1. Load the paper correctly in the In tray.

  2. Verify that the paper guide fits firmly against the cards or photo paper.

  3. Follow loading instructions for the paper type.

    See borderless printing.

border is on top of image

if your printout looks like this

do this

Calibrate the printer.

border is on side of image

if your printout looks like this

do this

Calibrate the printer.

image is above tear-off tab

if your printout looks like this

do this

Calibrate the printer.

ink smears

if your printout has ink smears

Ink smears appear on the back of the printouts, or the paper sticks together.

do this

  1. Open the Advanced Features dialog box.

  2. Move the Dry Time slider toward More.

  3. Move the Ink Volume slider toward Light.

    The colors in the image may become lighter.

  4. Click OK.

If the problem persists:

  1. Remove the borderless printing media, then load plain paper in the In tray.

  2. Press and hold down the Print Cancel button until the printer starts printing a self-test page, then release the button.

  3. Repeat step 2 until the self-test has no ink smears on the back of the paper.