Verify the following:
There is sufficient paper in the In tray (at least ten sheets).
The In tray is not overly full.
The paper stack is touching the back of the In tray.
Slide the paper guide so that it fits firmly against the edges of the paper.
Load paper in the In tray.
Push the paper forward until it stops.
Slide the paper guide so that it fits firmly against the edges of the paper.
Read the error message explaining the problem and its solution.
For more information, see power light is flashing.
The printer may not be receiving correct data from another USB device or USB hub. Connect the printer directly to the USB port on the computer.
If the printer is connected to the computer with a USB cable, the cable may not have been attached before installing the software.
Uninstall, then reinstall, the software.
To uninstall the software, click here.
The printer may not be able to communicate with the computer if the USB cable is too long.
If you receive this error message, ensure the USB cable is not greater than five meters (approximately 16 feet, five inches) in length.