Samsung provides customer with better user experiences by offering enhanced troubleshooting and product improvement based on printer information of customer.

For example, new troubleshooting system or live update system for Samsung printer can help you to fix their troubles with printers or to improve performance of product more easily. To do this, Samsung software will send printer status or other printer related information to web services for system and then you can join these enhanced features. 

Also you can help Samsung to improve the quality of its product and service offerings by joining printer usage information collection program which collect printer usage information and analyze usage characteristics of product. Samsung collects information from your printer in order to update the driver when necessary, and to help improve our printer products. 

Samsung does not use the information collected in any way which will identify individual users or their personal information.