HP Officejet Corporate Readme
Last updated: May 2, 2005
HP products supported in this release
Software features that are enabled with the corporate solution
Walkup/Standalone features available using the control panel, but not using the software
Prerequisites for installation
Installing with earlier versions of HP Officejet software
Using multiple HP Officejet devices
Installing the corporate drivers (Direct connection)
Installing the corporate drivers (Network connection)
End-user Installation without Administrative Privileges
Special optimized DPI printing mode
Uninstalling the corporate drivers
HP Officejet Image Zone software
Control panel Scan button is not operational with corporate solution
This document describes hardware and software information, as well as the installation and use of corporate drivers for the HP Officejet series devices. These drivers are targeted toward users in a corporate environment. They provide a customized, small footprint software solution on the Windows 2000 and Windows XP platforms.
The following HP Officejet devices are supported: 7400, 7300, 7200, 6200, 6100, 5600, 5500, and 4200 All-in-One series multifunction devices.
The key advantages of the corporate software solution are listed below:
The following functions from the full retail solution are unavailable in the corporate solution:
Note: Your product might not include fax support.
There are three functional parts of the corporate solution: the TWAIN Data Source manager, the printer driver, and the Silent Installer.
The corporate solution includes a USB connect (direct connect) installer and a command line network installer.
Unlike the full solution, the corporate solution does NOT offer a dedicated Scan user interface or software Scan button. Also, the control panel Scan button is not operational in the corporate solution. Instead, the corporate solution is designed without a UI, allowing the user to scan through any TWAIN-compliant 3rd party application such as Microsoft Word, Adobe Photoshop, or graphics applications such as CorelDraw. To scan with the corporate solution, the user typically selects an Insert type function from a pull-down menu. In Microsoft Word, for example, choose: Insert>Picture>From Scanner or Camera.
Important Note: Many features in the full retail solution are disabled or unavailable while using the corporate solution. To use these features, install the full software solution (HP Image Zone Software) included with the product.
The features for each of the supported devices are shown below in the feature overview matrices.
Features in dark shaded cells are not available.
| Feature/Product | 7400 | 7300 | 7200 | 6200 | 6100 | 5600 | 5500 | 4200 |
| USB (Direct connect) Print | x | x | x | x | x | x | x | x |
| USB (Direct connect) Scan | x | x | x | x | x | x | x | x |
| Network Print support | x | x | x | Note | Note | |||
| Network Scan support | x | x | x | |||||
| Network drive support | x | x | x | |||||
| Note: Network printing requires an external print server 175x/310x (not included). | ||||||||
Features in dark shaded cells are not available.
| Feature/Product | 7400 | 7300 | 7200 | 6200 | 6100 | 5600 | 5500 | 4200 |
| Standalone fax send and receive | x | x | x | x | x | x | x | x |
| Memory card support | x | x | x | |||||
| Standalone copy | x | x | x | x | x | x | x | x |
Note: If your PC has less than 128 MB of RAM, installation is possible. However, you might notice delays when scanning into a third-party application. Also, a warning message will be entered into the install log file that the recommended requirements are not met.
These corporate drivers are Microsoft WHQL compliant on both the Windows 2000 and Windows XP platforms.
Note: The HP Corporate Drivers are not supported on Microsoft Windows 2003 Server, Microsoft Windows 2000 Advanced Server, Microsoft Windows .NET Server, Microsoft Windows NT (all versions), Microsoft Windows CE, Windows Terminal Operating System, Windows ME, Windows 98, Windows 98SE or Windows 95.
The user installing the software MUST have administrative privileges during setup. This is a Microsoft Corporation requirement. If the software is installed via a software distribution process such as SMS, administrative privileges must be in effect during the software installation portion to the PC. Administrative rights must also be in effect when the device is installed.
The only exception to this is the image created with the Enterprise Release feature. See Enterprise Release for more information.
Internet Explorer, version 5.01 Service Pack 2 or higher, is required. Please upgrade to the latest version of Microsoft Internet Explorer, which is available from the Microsoft Web site. Go to http://www.microsoft.com/windows/ie.
This corporate driver software is compatible with the software for the following products: HP Officejet 4200 Series, HP Officejet D series, HP Officejet V Series, HP Officejet K Series, and HP Officejet G Series.
The installation of these corporate drivers will uninstall any incompatible older HP Officejet software (if present) and install newer versions of these drivers. If these corporate drivers are installed and then an attempt is made to install an older, incompatible version of the HP Officejet software, the installation will probably fail and the older software will not work. In some cases, the installation of the older versions of software will be blocked. Older versions of the software, except for those noted above as compatible, should not be installed over these corporate drivers.
Notes:
You cannot connect two HP Officejet devices on the same PC (one with the HP Image Zone software and one with the corporate drivers) for most of the current HP products.
If the HP Image Zone software is currently on the PC and the corporate drivers are installed, the installation will be blocked. If the corporate drivers are on the PC and the HP Image Zone software is installed, the corporate drivers will be uninstalled first before the HP Image Zone software is installed.
For older HP devices (Officejet D Series, Officejet G Series, Officejet K Series, Officejet V Series, Officejet 5100 Series, or Officejet 7100 Series), the HP All-in-One corporate drivers will co-exist with the older HP devices on the same PC. This is true for the HP Image Zone software of the older HP devices, as well as the older HP corporate drivers.
There are two installation methods: software-first and hardware-first.
For Windows 2000 and Windows XP users, the software-first method of installation is supported from the CD or from the Web download. The hardware-first method is supported from the CD only.
The software-first method requires you to complete the software portion of the installation from either a downloaded web package or a CD before connecting the HP All-in-One device to the PC. If you use a script installation process such as SMS, this corporate solution is typically installed as part of the script PRIOR to the device being connected to the PC.
The hardware-first installation procedure is supported from the CD only. (This is when the USB cable is connected from the device to the PC, causing a plug-and-play event to occur before the software is installed).
Important Notes:
Once the web package is downloaded, double-click it to place the required files on the disk. The program asks where you want to save the files and suggests a default location of c:\temp\HP_WebRelease. Click Next to continue; the file placement starts.
For more information about repackaging, see Enterprise Release.
The enterprise solution is available in different formats:
Downloading and preparing the software
When the web package is downloaded, the file is compressed with a name similar to gc_ep_w01_enu.exe.
For more information about repackaging, see Enterprise Release.
Step 1. Install the software
Verify that the USB cable to your HP All-in-One device is disconnected from your computer. You can use either of the following methods to install the HP corporate solution software.
Option 1: Run setup.exe from the CD (or point to the downloaded web package location) to install the software to the default location (c:\Program Files\HP, if using the CD-ROM, or c:\temp\HP_WebRelease, if using the downloaded web driver).
Note: Inserting the CD into the CD-ROM drive will not cause an Autorun to occur, by design. Inserting the CD on a PC using the Windows XP Operating System, however, opens a Windows Explorer window and displays the contents of the root directory of the CD.
After you launch setup.exe, a dialog box appears and installs the software by going through the steps of checking the system, preparing to install, installing, and configuring the product.
Option 2: Run setup.exe from Microsoft's Systems Management Server (SMS). Setup.exe can be executed from the command line (no switches are required).
Step 2. Connect the HP All-in-One device to the PC
Once the HP corporate software is fully installed and the dialog box disappears from the screen, connect the HP All-in-One device to the PC using a USB connection. The drivers and remaining software installs automatically with no further intervention required from the user (i.e. installs silently). When the installation is complete, a message appears in the lower-right hand corner of the screen saying that the installation was successful and the device is ready to use.
Note 1: In some cases, the Found New Hardware Wizard might appear asking for the file path to the Plug-and-Play drivers. Always choose Install the Software Automatically (Recommended) and click Next.
Note 2: If you are using Windows 2000, you need to reboot the machine. If you are using Windows XP, it is not necessary to reboot the machine after installation but it is highly recommended.
For Windows 2000 and Windows XP users, the network install method is supported from the command line only. This can either be performed on a version of the software on CD or from the web download. Typical parameters used during the command line launch of the installer are shown below.
The 7200/7300/7400 series devices can be installed through the built-in 802.3/11 ports. The 5600/6100/6200 devices require an external print server (EX Box 175x, 310x, or 380x).
Run
setup.exe [parameters] from the file location to install the
software to the default location (c:\temp\HP_WebRelease).
There are
three primary parameters that can be used on the command line to setup.exe.
They are:
Setup.exe uses all three parameters, but the network initialization part uses only one of them. So, there is no need to use all the parameters. However, if more than one parameter is used, the network initialization portion uses a hierarchy to determine which parameter is used. The above list also represents the hierarchy.
The following are two examples of a silent network install. The first example is the preferred method.
setup.exe -ipAddress xx.xx.xx.xxx -s (Where xx represents actual values in the IP address)
setup.exe -s -hostName hp_printer
The order of the parameters doesn't matter. Once the network setup completes, there is no "finish" screen, the drivers are simply in the correct locations for print and other functionality (depending on the HP All-in-One device).
-s
Silent installation. Install with a progress dialog only, no user input required. No progress screens appear.
-l yyy
Install a specific language, where "yyy" is the three digit language abbreviation.
| CHT | Traditional Chinese | CSY | Czech | DAN | Danish |
| DEU | German | ELL | Greek | ENU | English |
| ESN | Spanish | FIN | Finnish | FRA | French |
| HUN | Hungarian | ITA | Italian | JPN | Japanese |
| KOR | Korean | NLD | Dutch | NOB | Norwegian (Bokmal) |
| PLK | Polish | PTB | Brazillian Portugese | RUS | Russian |
| SVE | Swedish | TRK | Turkish | CHS | Simplified Chinese |
-p <path>
Set the installation path to <path>.
-r 1|0
r1 forces reboot and r0 suppresses reboot.
-pi
Set preinstall mode. Drivers and software are pre installed but no "user visible" device-specific menus or shortcuts are installed. The result is an installation that only requires the device to be connected.
Preinstall implies silent installation and suppress reboot.
Silent installation means silent before reboot. Anything that setup launches in "LaunchIfNotReboot" might not be silent.
Symptom: The installation progress completes, but there is no printer in the printer folder.
Workaround: Perform the network installation using either the IP Address or the Hostname.
End-user Installation without Administrative Privileges
This Enterprise
Release allows end-users to finalize the installation (plug-and-play the drivers)
without requiring administrative rights. This functionality is automatically
provided with this release. Listed below are the steps to utilize this functionality:
Administrator
Steps
1. Log into an account with administrative privileges.
2. Install this corporate software.
End-user Step
1. Connect the HP All-in-One device to the PC (administrative privileges are
not required).
Enterprise Release installs print and scan drivers on Windows 2000 and Windows XP systems. It is a downloadable web package.
With this new feature, an administrator can create a self-extracting executable that unpacks the enterprise files into an installable folder. The administrator can then repackage the installation as needed based on the type of installation desired. The resulting repackaged installation requires that the user have admin rights.
Enterprise Release is designed to integrate with common operating environment installation manager software for repackaging. For more information, see the documentation that came with your software.
The HP corporate driver supports TWAIN scanning (under Windows 2000 and Windows XP), and Windows Image Acquisition (WIA) scanning (under Windows XP). TWAIN scanning using the control panel is not supported in this release. WIA scanning is not available from devices that are installed over the network.
Note: Consult the documentation that came with your software for more detailed scanning information.
After the HP corporate software and hardware have been installed successfully, you can use any TWAIN-compliant application to scan. The examples below offer instructions on how to scan from the HP All-in-One device using a TWAIN-compliant application.
Before you begin, make sure that the Scanner and Camera add-ins for Microsoft Word (Microsoft Photo Editor for Office 97 users) are installed on your system. If they are not installed, contact your System Administrator for information on how to install these options from the Microsoft Office CD, or check the Microsoft Corporation knowledge base. Go to http://www.microsoft.com/.
Note: WIA is not available from devices installed over a network.
The HP All-in-One device offers an optimized DPI printing mode. Use of this mode should be done when the highest possible print quality for photos is needed.
To uninstall the corporate drivers, do one of the following:
Or
The full retail software solution includes the HP Image Zone, OCR, and other applications that are bundled with the Officejet devices, and is included on the CD that ships in the product box. These applications are not included in the corporate driver package.
The Scan button on the control panel of the HP All-in-One device is not supported with the corporate drivers. It is only available when the HP Officejet Image Zone software (part of the full retail solution) is installed.
Windows (R) and MS Windows (R) are U.S. registered trademarks of Microsoft Corp. Copyright (C) Hewlett-Packard Co. 2003. This information is subject to change without notice and is provided "as is" with no warranty. Hewlett-Packard shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.