Contacting Lexmark

Lexmark continually updates its software, firmware, printer drivers, and documentation. You can download free updates from these sources:

World Wide Web http://www.lexmark.com/
FTP ftp.lexmark.com
Lexmark Bulletin Board see below
Automated FAX System see below (to receive documentation only, via FAX)

Bulletin Board

Automated FAX System

Lexmark Technical Support


Bulletin Board

The bulletin board is available 24 hours a day, 7 days a week. Use the following settings:

Minimum 1200 baud
Maximum 38,400 baud
8 data bits
1 stop bit
No parity

Worldwide bulletin board phone numbers :

Canada 905 477 3933

All other countries:

Southern European countries (Greece, Turkey, Cyprus), Eastern European countries, Middle Eastern countries, French-speaking African countries, French overseas territories and South Africa, contact 33 2 38 52 04 38.


Automated FAX System

North America (859)-232-2380

France +33 (0)1 55 17 41 68

Germany +49 (0)69 50 07 01 19

Italy +39 (0)2 69682228

Japan +81-3-3444-8301

PR China 800 810 0595

Spain +34 91 7497692

Taiwan 0800 008 927

United Kingdom +44 (0)20 73653906

To have information by FAX, call this number from a touch-tone phone. Follow the instructions to request technical or marketing documents. The documents you request will be sent by FAX.


Lexmark Customer Support

If your country/region or appropriate customer support phone number is not listed, please contact your point of purchase or an Authorized Lexmark Dealer.


NORTH AMERICA

United States http://support.lexmark.com

1 800 539 6275

Canada 1 800 539 6275


EUROPE

To contact Lexmark Customer Support, refer to the Warranty sheet provided with your printer or visit the Lexmark Web site http://www.lexmark.com/


AFRICA

South Africa

Telephone 27 11 329 0894

FAX 27 11 792 7449


ASIA PACIFIC

Australia/New Zealand & Other Asia Pacific Countries

LEXMARK INTERNATIONAL (AUSTRALIA) PTY LIMITED

Telephone 1300 362 192

FAX 612 9930 3671

China/Hong Kong

LEXMARK INTERNATIONAL (CHINA) LIMITED

Beijing:

Telephone 800 810 0595

FAX (86 10) 6263 8382

Hong Kong:

Telephone (852) 2501 8613

FAX (852) 2866 8911

Japan

Telephone 81 3 3444 8161

FAX 81 3 3444 8301

Republic of South Korea

SINDO RICOH COMPANY, LIMITED

Telephone 822 460 1840

FAX 822 460 1866

Malaysia

LEXMARK INTERNATIONAL (MALAYSIA) LTD

Telephone 60 3 7492 0862

FAX 60 3 7492 0863

New Zealand

LEXMARK INTERNATIONAL (AUSTRALIA) PTY LIMITED

Telephone 0800 441 324

FAX 612 9930 3671

Singapore

LEXMARK INTERNATIONAL (SINGAPORE) PTE LTD

Telephone 65 465 0338

FAX 65 465 0337

Taiwan

LEXMARK ASIA PACIFIC CORPORATION INC. TAIWAN BRANCH

Telephone 0800 008 927

FAX (886 2) 2742 1714


LATIN AMERICA

To contact Lexmark Customer Support, refer to the Warranty sheet provided with your printer or visit the Lexmark Web site http://www.lexmark.com/

Dominican Republic, Panama, Puerto Rico, US Virgin Islands

Latin America Support Line 1 800 279 3198